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à l’écoute – Télésecrétaire

Étiquette : à l’écoute

Clients Mécontents ? Des Astuces Pour Une Bonne Gestion

un client mécontent donne souvent du fil à retordre aux agents. Il faut savoir le gérer, mais comment s’y prendre via un téléphone ? La réponse dans cet article.

En pleine période de technologies et de communications, communiquer justement avec des clients devient paradoxalement compliqué lorsqu’il s’agit de régler un